Frequently Asked Questions
Logging into My Account
- Q: I’m new to Omni Group – How do I create a website login?
- Q: I’m not sure if I have a website account already set up with Omni Group
- Q: I’m an existing customer – What is my username and password to login?
- Q: I’m an existing customer – I know my username but forgotten my password to login. How do I reset my password?
New to Omni Group? Register online to create an account.
Go to www.omnigroup.com.au and click on ‘Register for Instant Access to Pricing’
Complete enquiry form to receive instant online login
You will be emailed your online portal username and password for future login access.
Tip: If you would like to personalise your password, click here on the email to reset your password.
Contact Omni Group and we will be able to provide you login details if existing account created.
Otherwise, register to create an account online.
New to Omni Group? Register online to create an account.
Go to www.omnigroup.com.au and click on ‘Register for Instant Access to Pricing’
Complete enquiry form to receive instant online login
You will be emailed your online portal username and password for future login access.
Tip: If you would like to personalise your password, click here on the email to reset your password.
Your portal login username is your company account number (this is included on your previous invoices).
Contact Omni Group and we will provide you this login information.
Log into your Online Portal
Go to www.omnigroup.com.au click on ‘My Account’
If you have lost your password, click ‘Reset’ password
Enter your username and click ‘Reset Password’. An email will be sent to primary contact email address.
Your primary contact email address will receive a password reset email
Click link to reset password
Enter your new password of choice and click ‘Save’
Online Portal Account Details
- Q: How do I reset my password on my online portal?
- Q: I’m currently a prepaid account – how do I set up a 30-day credit account online?
- Q: How to update my email subscriptions online
- Q: How to update contact details on my online portal
- Q: How to add new contacts on my online portal
- Q: How to update my company billing address online
- Q: How to update my shipping address
- Q: How to update and add multiple branch locations to address book
- Q: How to view previously order products on my online portal
- Q: How to view and download invoices from my online portal
- Q: How to view and download quotes from my online portal
- Q: How do I contact at Omni Group for help
You will be given a temporary password when you create an account online. This can be reset to the password of your choiceThis can be updated on the ‘Account Details’ tab of your online portal.
Enter your current password and new password of your choice then click ‘Save’
On the ‘Account Details’ tab of your online portal, there is a section where you can apply online to register to create a 30-day credit account.
On the ‘Account Details’ tab of your online portal, there is a profile of all your company contacts. To update your email subscriptions, click ‘View & Edit’
On the ‘Account Details’ tab of your online portal, there is a profile of all your company contacts. To update your contact details, click ‘View & Edit’
Once you finish updating all contact details, press ‘Save’ button to save the chaging.
On the ‘Account Details’ tab of your online portal, there is a profile of all your company contacts. To add new contacts, click ‘Create New’
On the ‘Account Details’ tab of your online portal, there is an address book section. Here you can view and edit your billing address. To make changes, click ‘View & Edit’
Make the required updates to your billing address and click ‘Save’
On the ‘Account Details’ tab of your online portal, there is a shipping address book section. Here you can view and edit your shipping addresses. To make changes, click ‘View & Edit’
On the ‘Account Details’ tab of your online portal, there is a shipping address book section. Here you can view and edit your shipping addresses. To make changes, click ‘View & Edit’
All products previously purchased will be in the ‘Favourites’ section of your Online Portal.
To add a product the favourites profile of your online portal, go to the product page of that item and click ‘Add to Favourites’. Products can be found my using the nagivation menu or search bar.
Once product is added to favorites, the product will appear with a star
On the ‘Invoices’ tab of your online portal, you can view all previous invoices and download PDFs
On the ‘My Quotes’ tab of your online portal, you can view all previous quotes and download as PDFs
At Omni Group, we are always more than willing to assist you. On the ‘Omni Group Details’ tab of your online portal, there are person contact details for your packaging consultant and customer care representatives.
